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Bug

The Export Map Server Cache tool, from the server toolbox, fails to export cache from a cached map service which has fewer scales cached based on an Area of Interest, and for the remaining scales cache to be fully created.

Last Published: July 29, 2016 ArcGIS for Desktop
Bug ID Number BUG-000094285
SubmittedFebruary 19, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.4
Operating SystemWindows OS
Operating System Version2012 R2
StatusNon-Reproducible

Additional Information

No errors are displayed when exporting cache using the AOI for the scales 0-19. Please ensure that cache exists in the service cache directory for the area to be exported. Better error messages have been added in the new releases to let the users know the amount of cache being exported.

Steps to Reproduce

Bug ID: BUG-000094285

Software:

  • ArcGIS for Desktop

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