Bug
The Export Map REST function returns the error message, "Error: bytes, Code: 500" for an ArcGIS Server 10.3.1 cached map service with an ArcGIS Online tiling scheme, if a custom projection is used in the data frame property in ArcMap 10.3.1.
| Bug ID Number | BUG-000087788 |
|---|---|
| Submitted | May 20, 2015 |
| Last Modified | April 2, 2025 |
| Applies to | ArcGIS for Server |
| Version found | 10.3.1 |
| Operating System | Windows OS |
| Operating System Version | 7 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
If the data frame has a custom projection, set the data frame coordinate system to 'Web Mercator Auxiliary Sphere, (Well-Known ID (WKID) 102100, 3857),' before publishing the map service in ArcMap.
Steps to Reproduce
Bug ID: BUG-000087788
Software:
- ArcGIS for Server
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App