laptop and a wrench


The Export Image operation does not return an image when using latitude and longitude coordinates as a bounding box.

Last Published: June 24, 2015 ArcGIS for Server
Bug ID Number BUG-000087556
SubmittedMay 11, 2015
Last ModifiedJuly 28, 2020
Applies toArcGIS for Server
Version found10.3
Operating SystemWindows

Additional Information

Correct result is returned once the bounding box spatial reference is set to 4326. The spatial reference is to be matched with coordinates.


Use x,y coordinates.

Steps to Reproduce

Bug ID: BUG-000087556


  • ArcGIS for Server

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic