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Bug

The error message "You don't have permissions to view this item. Try using a different ArcGIS account." is returned in the Viewer tab of ArcGIS for Teams when using a Portal for ArcGIS connection with Integrated Windows Authentication (IWA) single sign-on authentication.

ArcGIS for Teams
Bug ID Number BUG-000167790
SubmittedMay 24, 2024
Last ModifiedDecember 22, 2025
Applies toArcGIS for Teams
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

Integrated Windows Authentication (IWA) is not supported in ArcGIS for Teams due to security concerns.

Steps to Reproduce

Bug ID: BUG-000167790

Software:

  • ArcGIS for Teams

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