laptop and a wrench

Bug

The error message, "You do not have permission to access the API/machines" is returned when registering a Portal for ArcGIS component in ArcGIS Monitor using a custom role with full general and administrative privileges.

ArcGIS Monitor
Bug ID Number BUG-000168977
SubmittedJuly 9, 2024
Last ModifiedOctober 31, 2025
Applies toArcGIS Monitor
Version found2023.3.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
Version Fixed2024.0
StatusFixed

Workaround

Use the initial administrator account or the other user with the default administrator role.

Steps to Reproduce

Bug ID: BUG-000168977

Software:

  • ArcGIS Monitor

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