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Bug

The error message, “Update failed. Updates could not be sent” is returned on Collector for ArcGIS (Windows) when adding an attachment to a feature which has HTML content populated in the attribute information.

Last Published: August 22, 2019 ArcGIS Collector
Bug ID Number BUG-000124673
SubmittedAugust 20, 2019
Last ModifiedFebruary 13, 2025
Applies toArcGIS Collector
Version found18.0.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Review

Steps to Reproduce

Bug ID: BUG-000124673

Software:

  • ArcGIS Collector

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