laptop and a wrench

Bug

The error message, "Unable to generate token/ Invalid username or password" is returned when adding an item from an ArcGIS Online organization with an Integrated Web Authentication (IWA) or SAML login to ArcGIS Enterprise.

Last Published: June 29, 2022 ArcGIS Online
Bug ID Number BUG-000148050
SubmittedMarch 30, 2022
Last ModifiedApril 23, 2024
Applies toArcGIS Online
Version found10.1
Operating SystemWindows OS
Operating System Version10.0
StatusIn Review

Workaround

Use a built-in account in ArcGIS Online when typing the username and password.

The item can be successfully added to the Portal for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000148050

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options