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Bug

The error message "This tool could not be open” is returned when the language for the Windows Operating System is not set to English (United States).

ArcGIS Pro
Bug ID Number BUG-000164917
SubmittedFebruary 7, 2024
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found3.2
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible on ArcGIS Pro 3.2 and ArcGIS Pro 3.3 when the operating system, locale (system date and number formatting), and language pack are set to Japanese.

Workaround

Check the 'Beta: Use Unicode UTF-8 for worldwide language support' check box and set the system's locale to another language.

 

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As a workaround, it is recommended to change the name using the ISO-Latin alphabet, since it is unknown how the Beta feature interferes with ArcGIS Pro.

Note that this is a Beta Window Operating System feature.

Steps to Reproduce

Bug ID: BUG-000164917

Software:

  • ArcGIS Pro

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