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Bug

The error message, "SSL Handshake failed (6)" is returned in the Survey123 for ArcGIS app when using Android 7.0 or later versions and non-Certificate Authority (CA) certificates for Portal for ArcGIS.

Last Published: October 14, 2019 ArcGIS Survey123
Bug ID Number BUG-000117493
SubmittedOctober 17, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version found3.0
Operating SystemAndroid
Operating System Version7.0x
Version Fixed3.1.159
StatusFixed

Workaround

Use previous versions of Android or use Certificate Authority (CA) signed certificates for Portal for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000117493

Software:

  • ArcGIS Survey123

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