laptop and a wrench

Bug

The error message, "Something went wrong. Please contact Esri customer service or your local distributor." is returned on the billing page for the ArcGIS Developer Subscription.

ArcGIS Location Platform
Bug ID Number BUG-000161317
SubmittedSeptember 11, 2023
Last ModifiedJune 2, 2025
Applies toArcGIS Location Platform
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
Version Fixed0ct/23
StatusFixed

Steps to Reproduce

Bug ID: BUG-000161317

Software:

  • ArcGIS Location Platform

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