laptop and a wrench

Bug

The error message, "Something went wrong. Please contact Esri customer service or your local distributor." is returned on the billing page for the ArcGIS Developer Subscription.

ArcGIS Location Platform
Bug ID Number BUG-000161317
SubmittedSeptember 11, 2023
Last ModifiedNovember 18, 2025
Applies toArcGIS Location Platform
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
Version Fixed0ct/23
StatusFixed

Steps to Reproduce

Bug ID: BUG-000161317

Software:

  • ArcGIS Location Platform

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options