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Bug

The error message "Item does not exist or is inaccessible." is returned in ArcGIS Experience Builder when using URL parameters for custom locators added in ArcGIS Online.

ArcGIS Experience Builder
Bug ID Number BUG-000175402
SubmittedMarch 27, 2025
Last ModifiedSeptember 25, 2025
Applies toArcGIS Experience Builder
Version foundFeb 2025
Operating SystemN/A
Operating System VersionN/A
Version FixedAGOL June 2025 release
StatusFixed

Workaround

The behavior is not reproducible when adding the locator URL in the Utility > Geocoding option from the Organization settings.

Steps to Reproduce

Bug ID: BUG-000175402

Software:

  • ArcGIS Experience Builder

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