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Bug

The error message “Item does not exist or is inaccessible” is encountered when attempting to view a layer in the iOS Explorer for ArcGIS app.

Last Published: August 3, 2017 Explorer for ArcGIS
Bug ID Number BUG-000106749
SubmittedJuly 20, 2017
Last ModifiedMay 31, 2023
Applies toExplorer for ArcGIS
Version found17.1.0
Operating SystemApple iOS
Operating System Version9.0x
StatusIn Product Plan

Workaround

1. Add services to web map via service URL by selecting Add > Add Layer from Web option as opposed to adding the item from Content.2. Avoid deleting item being referenced from ArcGIS Online Content.

Steps to Reproduce

Bug ID: BUG-000106749

Software:

  • Explorer for ArcGIS

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