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Bug

The error message, "Error: There was an error." is returned when trying to export a hosted feature layer with z-values enabled as a shapefile.

Last Published: November 15, 2022 ArcGIS Online
Bug ID Number BUG-000153694
SubmittedNovember 14, 2022
Last ModifiedJune 14, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
Version Fixed10.3c
StatusFixed

Workaround

Download as CSV or a file geodatabase (FGDB).

Steps to Reproduce

Bug ID: BUG-000153694

Software:

  • ArcGIS Online

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