laptop and a wrench

Bug

The error message, "ERROR 003644: A database error was encountered. Please contact your system administrator to review the server logs." is returned while upgrading an enterprise geodatabase after installing the ArcGIS Server Branch Versioning Data Consistency Patch for ArcGIS Server 11.1.

ArcGIS GIS Server
Bug ID Number BUG-000172025
SubmittedNovember 5, 2024
Last ModifiedJune 24, 2025
Applies toArcGIS GIS Server
Version found11.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
Version Fixed3.5, 3.2.5, 3.4.4, 3.3.6
StatusFixed

Additional Information

This issue is addressed in 3.5, 3.2.5, 3.4.4, and 3.3.6.

Steps to Reproduce

Bug ID: BUG-000172025

Software:

  • ArcGIS GIS Server

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