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Bug

The error message "Error 001491: Not running inside a server process" is returned when using an image service with the Zonal Statistics tool.

ArcGIS GIS Server
Bug ID Number BUG-000178846
SubmittedAugust 19, 2025
Last ModifiedAugust 22, 2025
Applies toArcGIS GIS Server
Version found11.5
Operating SystemWindows Server
Operating System Version2022
StatusIn Product Plan

Workaround

Run the analysis locally (use .tif in the cloud store as the input).

Steps to Reproduce

Bug ID: BUG-000178846

Software:

  • ArcGIS GIS Server

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