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Bug

The error message, "Check credentials. Unable to return user access level" is returned when registering ArcGIS Server running on HTTP only with ArcGIS Monitor 2024.1.

Portal for ArcGIS
Bug ID Number BUG-000174232
SubmittedFebruary 11, 2025
Last ModifiedOctober 31, 2025
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemWindows Server
Operating System Version2016 64 Bit
StatusWill Not Be Addressed

Additional Information

This issue will not be addressed. A prerequisite will be added to the documentation stating that ArcGIS Server sites must be accessible via HTTPS in order to be registered for monitoring.

Steps to Reproduce

Bug ID: BUG-000174232

Software:

  • Portal for ArcGIS

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