laptop and a wrench

Bug

The error, "Invalid username or password" is returned when trying to connect to an ArcGIS Enterprise account to access web maps and layers in a Portal for Business Analyst project.

ArcGIS Online
Bug ID Number BUG-000136171
SubmittedDecember 15, 2020
Last ModifiedJune 6, 2025
Applies toArcGIS Online
Version found8.4
Operating SystemN/A
Operating System VersionN/A
Version Fixed20.2.4
StatusFixed

Additional Information

This issue is fixed in the December 2020 ArcGIS Online and Business Analyst patch period. If the issue persists, contact Esri Support Services.

Steps to Reproduce

Bug ID: BUG-000136171

Software:

  • ArcGIS Online

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