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Bug

The error, "Failed to Upload" is returned when adding photos from the iOS gallery.

ArcGIS Survey123
Bug ID Number BUG-000168673
SubmittedJune 27, 2024
Last ModifiedJuly 9, 2024
Applies toArcGIS Survey123
Version foundN/A
Operating SystemApple iOS
Operating System Version17.x
StatusDuplicate

Additional Information

Duplicate of BUG-000168671: Duplicate of BUG-000168671

Workaround

  • Upload the photo from Files instead of Photos. 
  • Navigate to the iOS settings, click Camera, click Formats and select Most Compatible. Retake the photo. 

Steps to Reproduce

Bug ID: BUG-000168673

Software:

  • ArcGIS Survey123

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