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Bug

The error, "Exception: Please ensure gssapi is installed" is returned when attempting to log in to with Portal for ArcGIS tier authentication with the Active Directory username using ArcGIS API for Python.

ArcGIS API for Python
Bug ID Number BUG-000159568
SubmittedJuly 1, 2023
Last ModifiedMay 30, 2025
Applies toArcGIS API for Python
Version found2.1.0
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed2.3.0
StatusFixed

Steps to Reproduce

Bug ID: BUG-000159568

Software:

  • ArcGIS API for Python

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