laptop and a wrench

Bug

The Error 404 is returned when accessing an ArcGIS Server service with a service name in the Chinese language, and adding it as a basemap to Portal for ArcGIS Map Viewer.

Last Published: July 26, 2021 ArcGIS GIS Server
Bug ID Number BUG-000140754
SubmittedJune 16, 2021
Last ModifiedNovember 21, 2025
Applies toArcGIS GIS Server
Version found10.9
Operating SystemWindows OS
Operating System Version2019 64 Bit
StatusIn Review

Workaround

Add the service in Map Viewer by selecting the Add Layer from Web option, and move it to the basemap using the Move to Basemap option.

Steps to Reproduce

Bug ID: BUG-000140754

Software:

  • ArcGIS GIS Server

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