Bug
The "ERROR 000590: "WebMap_as_JSON is empty" error message is returned while using a custom print service with reporting capabilities in Map Viewer, and the "template not configured" error message is returned in ArcGIS Experience Builder.
| Bug ID Number | BUG-000181878 |
|---|---|
| Submitted | December 22, 2025 |
| Last Modified | December 30, 2025 |
| Applies to | ArcGIS Experience Builder |
| Version found | 12.0 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Status | As Designed |
Additional Information
The "Template report not configured" error message functions as designed. This error message appears when a report template has not been fully configured. Based on the video provided, no data source is selected for the report, which is a required step before the template can be used. Once the appropriate data is configured, the print template operates correctly. The team reviews the settings workflow to determine whether additional guidance can be added to improve clarity for users.Steps to Reproduce
Bug ID: BUG-000181878
Software:
- ArcGIS Experience Builder
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