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The elevation image services available in the WorldElevation folder of do not draw in ArcMap if the data frame is using a projected NAD 1983 coordinate system and the scale is 1:300,000 or larger.

Last Published: July 1, 2015 ArcGIS Online
Bug ID Number BUG-000083333
SubmittedNovember 15, 2014
Last ModifiedMarch 30, 2022
Applies toArcGIS Online
Version found3.5
Version Fixed10.3

Additional Information

This issue is no more reproducible in 10.3/10.3.1


Keep the data frame in WGS 1984 Web Mercator.

Steps to Reproduce

Bug ID: BUG-000083333


  • ArcGIS Online

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