laptop and a wrench


The Edit Settings button is unavailable when the ArcGIS Web Adaptor (Java) is deployed on the latest versions of Apache Tomcat.

Last Published: May 28, 2018 Portal for ArcGIS
Bug ID Number BUG-000102544
SubmittedJanuary 31, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.5
Operating SystemN/A
Operating System VersionN/A
Version Fixed10.5.1

Additional Information

Newer versions of Apache Tomcat add additional checks for characters in the HTTP requests, and some requests are rejected as a result.


Use a different version of Apache Tomcat, such as 7.0.72 and below, 8.0.38 or 8.5.6.

Steps to Reproduce

Bug ID: BUG-000102544


  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options