Bug
The edit mode of a survey fails to show previously submitted photo attachments if the feature service is overwritten.
| Bug ID Number | BUG-000142978 |
|---|---|
| Submitted | September 16, 2021 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Survey123 |
| Version found | 3.12 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Known Limit |
Additional Information
This is the expected behavior. Attachments that are added via the form have an attachment keyword, which is the name of the question they are submitted from. ArcGIS Survey123 uses the attachment keywords to associate an attachment of a feature with a specific question on the survey form. ArcGIS Survey123 cannot connect a photo with any questions if it is missing the attachment keywords, and therefore does not show those photos when opening an existing form. https://doc.arcgis.com/en/survey123/browser/analyze-results/knownissuesanalyzeresults.htm#anchor1 One of the reasons for missing attachments when overwriting the data is that when a hosted feature layer with attachments is exported as a file Geodatabase (FGDB) from ArcGIS Online, the attachment keywords are removed in the export process. Overwriting the originally hosted feature layer with this exported data includes the attachments without keywords unless the keywords are added back in Pro prior to republishing. Please see the articles below to learn more about different ways to add keywords to attachments to work around this issue: https://support.esri.com/Technical-Article/000027055 https://support.esri.com/Technical-Article/000021126 https://support.esri.com/Technical-Article/000024606 https://support.esri.com/Technical-Article/000027056Steps to Reproduce
Bug ID: BUG-000142978
Software:
- ArcGIS Survey123
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App