laptop and a wrench

Bug

The Drone2Map for ArcGIS application crashes when the default basemap is set to a custom basemap in the ArcGIS Online organizational account.

Last Published: August 8, 2017 ArcGIS Drone2Map
Bug ID Number BUG-000105890
SubmittedJune 18, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Drone2Map
Version found1.1
StatusNon-Reproducible

Additional Information

Custom basemaps are supported. If you believe this is a problem, please contact Esri Support Services.

Workaround

Change the settings for Basemap Gallery and Default Basemap to 'Esri Default' in the ArcGIS Online (AGOL) organizational account under 'Organization'.

Steps to Reproduce

Bug ID: BUG-000105890

Software:

  • ArcGIS Drone2Map

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options