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Bug

The Download Map feature does not create a Vector Tile Package (VTPK) when signed out of ArcGIS Online even when signed in to a different licensing portal.

ArcGIS Pro
Bug ID Number BUG-000132048
SubmittedJuly 6, 2020
Last ModifiedApril 23, 2025
Applies toArcGIS Pro
Version found2.5.2
Operating SystemWindows OS
Operating System Version10.0
StatusAs Designed

Additional Information

This is the expected behavior. Tokens are required by ArcGIS Online to extract data from feature and tiled layers to determine the user type and role of the person who is attempting to extract the data, as well as to determine any ownership or configuration requirements are satisfied for the appropriate layers in the map. This token is required by ArcGIS Online to extract the data, which is unrelated to any licensing assigned from the ArcGIS Enterprise portal that is used to run ArcGIS Pro, or the fact that the ArcGIS Online data is being made available through ArcGIS Enterprise. Documentation for ArcGIS Enterprise describes methods to configure Esri base maps in the Enterprise portal so the end user does not have to sign in to ArcGIS Online to download the data from the Enterprise portal. In the 'Take maps offline' help topic, navigate to the section 'Use an Esri basemap offline'. Refer to this link https://enterprise.arcgis.com/en/portal/latest/use/take-maps-offline.htm for more information. Any changes to this behavior would be considered enhancements to ArcGIS Online and/or ArcGIS Enterprise and not ArcGIS Pro.

Workaround

Sign in to ArcGIS Online when downloading the map as a Vector Tile Package (VTPK).

Steps to Reproduce

Bug ID: BUG-000132048

Software:

  • ArcGIS Pro

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