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The Directions app template on ArcGIS Online requires a login when accessing via '' domain despite security settings allowing anonymous access to the organization.

Last Published: February 18, 2016 ArcGIS Online
Bug ID Number BUG-000093883
SubmittedJanuary 29, 2016
Last ModifiedMarch 30, 2022
Applies toArcGIS Online
Version found3.10
StatusKnown Limit

Additional Information

The application must be loaded using an organization URL so that an appropriate token can be generated to access the Premium route service.


Only share the Directions template using the full organization URL. Note: Allow anonymous access must be checked in the Organization > Edit Settings > Security tab for any sharing to be allowed publicly. Otherwise the app requires a log-in regardless of the address.

Steps to Reproduce

Bug ID: BUG-000093883


  • ArcGIS Online

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