The Directions app template on ArcGIS Online requires a login when accessing via 'www.arcgis.com' domain despite security settings allowing anonymous access to the organization.
Last Published: February 18, 2016ArcGIS Online
Bug ID Number
January 29, 2016
March 30, 2022
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
The application must be loaded using an organization URL so that an appropriate token can be generated to access the Premium route service.
Only share the Directions template using the full organization URL.
Note: Allow anonymous access must be checked in the Organization > Edit Settings > Security tab for any sharing to be allowed publicly. Otherwise the app requires a log-in regardless of the address.