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The default print service in ArcGIS Server 10.8.1 on certain operating systems fails to print maps, and returns the error message, “Error executing tool. Export Web Map Task : error raised" when the account running ArcGIS Server is not an administrator.

Last Published: September 28, 2020 ArcGIS GIS Server
Bug ID Number BUG-000133317
SubmittedAugust 25, 2020
Last ModifiedSeptember 11, 2023
Applies toArcGIS GIS Server
Version found10.8.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
Version Fixed10.9

Additional Information

This issue is fixed with the ArcGIS Server 10.8.1 Print Service Patch, refer to the following link,


Find the patch in the following link,

Steps to Reproduce

Bug ID: BUG-000133317


  • ArcGIS GIS Server

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