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Bug

The default basemap does not appear on startup in ArcGIS Pro 2.2.4 unless a new Map, Local Scene, or Global Scene is added after the project is created.

Last Published: November 16, 2020 ArcGIS Pro
Bug ID Number BUG-000118876
SubmittedDecember 17, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.2.4
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Pro 2.4 and above.

Workaround

Perform the following workaround to resolve the issue:

  1. Configure Portal for ArcGIS to the designated default basemap.
  2. Open a new project.
  3. Click the Insert tab.
  4. Select a new Map, Global Scene, or Local Scene. Alternatively, create a project with a new Blank project.

Steps to Reproduce

Bug ID: BUG-000118876

Software:

  • ArcGIS Pro

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