laptop and a wrench

Bug

The default authentication for Esri Maps for Dynamics CRM is case sensitive although ArcGIS Online is not case sensitive. Esri Maps for Dynamics CRM must also not be case sensitive.

Last Published: February 12, 2015 Esri Maps for Dynamics CRM
Bug ID Number BUG-000084248
SubmittedDecember 29, 2014
Last ModifiedJune 5, 2024
Applies toEsri Maps for Dynamics CRM
Version found1.0.1
StatusKnown Limit

Workaround

1. Log in to ArcGIS Online. 2. Note the username. If the username is capitalized, log in to Esri Maps for Dynamics CRM using capital letter(s).

Steps to Reproduce

Bug ID: BUG-000084248

Software:

  • Esri Maps for Dynamics CRM

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options