laptop and a wrench

Bug

The decimal disappears when entering a number with a decimal on a French language Samsung device.

Last Published: April 10, 2020 ArcGIS Survey123
Bug ID Number BUG-000128713
SubmittedFebruary 14, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version found3.7
Operating SystemAndroid
Operating System Version8.1x
StatusKnown Limit

Additional Information

In European locale, the form only accepts comma(,) as a valid comma decimal separator. If a user attempts to enter a dot(.) as decimal separator, it is treated as an invalid value, thus, it automatically deletes it. On a Samsung device, the valid comma decimal separator(,) is disabled and this is a known issue which is documented online as https://doc.arcgis.com/en/survey123/desktop/get-answers/knownissuesgetanswers.htm#anchor16 As a workaround, set the appearance as Caculator in the XLS form and it provides a valid calculator to allow users to enter the correct comma decimal separator(,) in European locale. Users must enter a valid comma decimal separator(,) first as the Samsung default keyboard does not provide (or disable) comma(,) in this case.

Steps to Reproduce

Bug ID: BUG-000128713

Software:

  • ArcGIS Survey123

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options