| Bug ID Number |
BUG-000177738 |
| Submitted | July 7, 2025 |
| Last Modified | July 25, 2025 |
| Applies to | ArcGIS Pro |
| Version found | 3.5.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
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Additional Information
The hierarchical shortest path is not an exact shortest path. If hierarchy is used, different results are possible if the solver settings are changed. Turning off hierarchy resolves the issue. This issue is resolved in the online service, which uses a new way to generate and consume hierarchy.
Workaround
Turn off hierarchy before solving, or pass the override parameter {"TopHierarchyLevel": 3} during solve time.
Steps to Reproduce