laptop and a wrench

Bug

The Data Interoperability extension does not start, returning the error "fmeprompter.dll was found but could not be loaded."

Last Published: August 25, 2014 ArcGIS for Desktop
Bug ID Number NIM069322
SubmittedJune 14, 2011
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found9.3.1
Operating SystemWindows OS
Operating System VersionXP
Version Fixed10
StatusFixed

Additional Information

This software conflict was fixed in 10.0 and will now show up again.

Workaround

Software conflict identified by the distributor:"After you mentioned incompatibilities I did a search in the client's computer for qt*.dll and to my surprise, found qtcore4.dll and qtgui4.dll in the <a href="file:C:/Windows/system32" target="_blank">C:\Windows\system32</a> folder. The application that installed these DLLs is called NokiaFree Calculator and the client didn't need it anymore. I uninstalled it and removed the DLLs from the system32 folder and the Data Interoperability Extension is now working without any issue."Received from Esri Portugal - Diamantino Correia.=====================6/24/11 Margaret Maher - issue is resolved by Safe Software:From: <a href="mailto:support@safe.com" target="_blank">support@safe.com</a> [mailto:<a href="mailto:support@safe.com" target="_blank">support@safe.com</a>] Sent: Thursday, June 23, 2011 11:42 AMTo: Margaret Maher; Esri SupportSubject: RE: C42761 - #935312 ArcGIS 9.3.1 Data Interoperability will not start,returns error "fmeprompter.dl [ ref:00D3ePES.5003EsaWv:ref ]Hi Margaret,Apparently this was a known issue and has been fixed in FME 2010 and also fixed for Data Interop 10.0. So possibly nobody else will run into the problem.Regards,Robyn

Steps to Reproduce

Bug ID: NIM069322

Software:

  • ArcGIS for Desktop

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