Bug
The Customize Visible Scales option is greyed out in ArcGIS Web AppBuilder when a custom basemap layer is used in the web map.
| Bug ID Number | BUG-000091106 |
|---|---|
| Submitted | September 30, 2015 |
| Last Modified | June 5, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 10.3.1 |
| Status | Will Not Be Addressed |
Additional Information
This is by designed. If the basemap is a dynamic map service, this option will be disabled. Dynamic layer can display in any scale.Workaround
Do not add a layer as the basemap layer to the web map in Portal for ArcGIS.Steps to Reproduce
Bug ID: BUG-000091106
Software:
- Portal for ArcGIS
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