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Bug

The Customer Care Portal creates an invalid provisioning file when there are multiple authorization numbers of different quantities.

Last Published: August 31, 2014 ArcGIS for Desktop
Bug ID Number NIM078731
SubmittedMarch 1, 2012
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.0
Operating SystemWindows OS
Operating System VersionXP
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

1. Manually enter the authorization numbers instead of creating a provisioning file. Or2. Using the example as it would appear in order in the Customer Care Portal under the Authorizations tab:EFL123456789 Available (1)EFL987654321 Available (27)Create a provisioning file using one ArcView license and then create another provisioning file using the remaining 27.

Steps to Reproduce

Bug ID: NIM078731

Software:

  • ArcGIS for Desktop

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