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Bug

The custom print service configured in ArcGIS Pro 3.3.2 for use in the ArcGIS Experience Builder Print widget has compatibility issues when trying to add the service to the ArcGIS Experience Builder Print widget after publication in ArcGIS Enterprise 11.2 and returns the error message “This utility service is not supported."

ArcGIS Experience Builder
Bug ID Number BUG-000171863
SubmittedOctober 30, 2024
Last ModifiedAugust 5, 2025
Applies toArcGIS Experience Builder
Version foundN/A
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

Add the utility with a URL ending in '/Export%20Web%20Map%20Task'. Geoprocessing services are not supported in ArcGIS Enterprise 11.2.

Steps to Reproduce

Bug ID: BUG-000171863

Software:

  • ArcGIS Experience Builder

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