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Bug

The custom pop-ups configured in ArcGIS Pro are not honored in ArcGIS Online when added as a service URL from Portal for ArcGIS or ArcGIS Online.

ArcGIS Online
Bug ID Number BUG-000159859
SubmittedJuly 13, 2023
Last ModifiedOctober 14, 2024
Applies toArcGIS Online
Version foundJune 2024
Operating SystemN/A
Operating System VersionN/A
StatusAs Designed

Additional Information

This is the expected behavior. When sharing a web feature layer from ArcGIS Pro, layer properties such as pop-ups are saved to the feature layer and not in the service metadata. Therefore, adding the layer from the service URL does not show the customized pop-ups in Map Viewer.

Steps to Reproduce

Bug ID: BUG-000159859

Software:

  • ArcGIS Online

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