laptop and a wrench

Bug

The custom experience theme created in the previous version no longer works. The "Uncaught (in promise) [object SketchViewModel.js:4 Object]" error message is returned.

ArcGIS Experience Builder
Bug ID Number BUG-000180797
SubmittedNovember 7, 2025
Last ModifiedDecember 9, 2025
Applies toArcGIS Experience Builder
Version foundOctober 2025
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusKnown Limit

Additional Information

The ArcGIS Online October 2025 update introduced a new theme system. All apps created after this update use the new system. Apps created before this update keep their themes from the previous system unless the themes are changed in Theme settings. Note that if an existing app is switched from an old theme to a new theme, some parts of the app may have unexpected appearances because various theme variables are not mapped in the same way. It is recommended to keep the old app theme. For more details, please refer to the documentation available at https://doc.arcgis.com/en/experience-builder/latest/build-apps/change-app-theme.htm#ESRI_SECTION1_CDD4D1EC898C4072B41503527419C4DB.

Workaround

Edit the Experience and change the theme.

Steps to Reproduce

Bug ID: BUG-000180797

Software:

  • ArcGIS Experience Builder

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