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Bug

The custom basemap is not visible in the Survey123 for ArcGIS web form when the basemap is not shared publicly.

Last Published: July 2, 2019 ArcGIS Survey123
Bug ID Number BUG-000121812
SubmittedApril 18, 2019
Last ModifiedJuly 29, 2025
Applies toArcGIS Survey123
Version found3.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed3.5
StatusFixed

Workaround

Share the basemap publicly.

Steps to Reproduce

Bug ID: BUG-000121812

Software:

  • ArcGIS Survey123

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