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Bug

The current location in the geopoint question cannot be captured on the web map in the Survey123 for ArcGIS mobile application on multiple devices running with the Android operating systems in India.

Last Published: June 30, 2020 ArcGIS Survey123
Bug ID Number BUG-000131025
SubmittedMay 20, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version found3.9
Operating SystemAndroid
Operating System Version10.x
StatusNon-Reproducible

Additional Information

This issue is not reproducible in Survey for ArcGIS field app 3.9 in Android 10. Make sure the Survey123 for ArcGIS app has permission to access location. Go to Setting > Apps > Notification > Survey123 > Permission manager > Location. The Survey123 for ArcGIS app should have access with either 'Allowed only while in use' or 'Allowed all the time' permission with the location. The 0 GPS reading in the Survey123 for ArcGIS app indicates that the app is not using or does not have permission to the location service. Make sure the app is set with proper location permission.

Steps to Reproduce

Bug ID: BUG-000131025

Software:

  • ArcGIS Survey123

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