The current ArcGIS Online basemap disappear when the 'Don't cache any data locally' option is selected in ArcMap.
Last Published: August 17, 2015ArcGIS for Desktop
Bug ID Number
January 23, 2015
November 24, 2020
ArcGIS for Desktop
Operating System Version
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
Known Issue - NIM061095
Select either 'Keep the cache between sessions. Recommended for best performance.' or 'Clear cache when the session ends. Use when the data may change periodically.'