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Bug

The create users function (Users.create()) in ArcGIS API for Python 2.3 returns the error message "error: unable to create user" when run in an ArcGIS Community Hub organization.

ArcGIS API for Python
Bug ID Number BUG-000177909
SubmittedJuly 15, 2025
Last ModifiedAugust 6, 2025
Applies toArcGIS API for Python
Version found2.4.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

This issue does not occur in the ArcGIS API for Python 2.4, which is the recommended version for migration. ArcGIS API for Python 2.3 is in mature support and will not receive future updates. For more information, refer to https://support.esri.com/en-us/products/arcgis-api-for-python/life-cycle.

Workaround

Use ArcGIS API for Python 2.4.

Steps to Reproduce

Bug ID: BUG-000177909

Software:

  • ArcGIS API for Python

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