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The Create Map Server Cache tool and Create Cache Schema tool do not consistently activate all the scales to allow tiles to be created.

Last Published: March 16, 2022 ArcGIS for Server
Bug ID Number BUG-000089000
SubmittedJuly 10, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS for Server
Version found10.2.2
Operating SystemRed Hat Enterprise Linux
Operating System Version6.4 64 Bit
StatusWill Not Be Addressed

Additional Information

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


Navigate to the Service Properties in ArcMap or ArcCatalog and drag the slider over to the remaining scales to allow tiles to be created for those scales.

Steps to Reproduce

Bug ID: BUG-000089000


  • ArcGIS for Server

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