laptop and a wrench


The Create Layer button in the My Contents window in ArcGIS Online does not immediately list any items in the item drop-down menu.

Last Published: December 19, 2014 ArcGIS Online
Bug ID Number BUG-000082148
SubmittedSeptember 24, 2014
Last ModifiedMarch 30, 2022
Applies toArcGIS Online
Version found3.4
Operating SystemWindows OS
Operating System Version7
Version Fixed3.5b


1. Close the Create Layer window.2. Open the Create Layer window again and wait a few moments for the drop-down to populate.3. Do not check or uncheck the 'Include items in my organization' checkbox.

Steps to Reproduce

Bug ID: BUG-000082148


  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic