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Bug

The Copy Raster tool from ArcPy executed in ArcGIS Online notebook results in a failure.

ArcGIS Online
Bug ID Number BUG-000171602
SubmittedOctober 18, 2024
Last ModifiedJune 19, 2025
Applies toArcGIS Online
Version foundJune 2024
Operating SystemN/A
Operating System VersionN/A
StatusAs Designed

Additional Information

The map service causing the error requires an ArcGIS Online login, so ArcPy must be signed in to access it. This can be done by calling `arcpy.SignInToPortal("notebook")` before running `arcpy.management.CopyRaster()`. The code works in ArcGIS Pro without an explicit sign-in because ArcGIS Pro Notebooks automatically sign in to the active portal, which, in this case, is ArcGIS Online. Please also note that map services are not officially supported by the Copy Raster tool. Typically, you would use an image service instead. For more details, refer to the Copy Raster (Data Management) documentation: https://pro.arcgis.com/en/pro-app/latest/tool-reference/data-management/copy-raster.htm.

Steps to Reproduce

Bug ID: BUG-000171602

Software:

  • ArcGIS Online

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