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Bug

The Content items transferred through a distributed collaboration from ArcGIS Enterprise to ArcGIS Online lose their original thumbnail image size properties, causing issues when trying to share them in ArcGIS Living Atlas, as the required image size is different.

ArcGIS Online
Bug ID Number BUG-000153921
SubmittedNovember 22, 2022
Last ModifiedFebruary 21, 2025
Applies toArcGIS Online
Version foundNovember 2022
Operating SystemWindows OS
Operating System VersionN/A
StatusDuplicate

Additional Information

Duplicate of BUG-000143618. Fixed in ArcGIS Enterprise 11.0.

Workaround

  • This issue is not reproducible in ArcGIS Enterprise 11.0. Use ArcGIS Enterprise 11.0 instead.
  • Alternatively, re-upload a new thumbnail for the test feature layer from ArcGIS Online and retry nominating the content in ArcGIS Living Atlas. Nominating content works since the thumbnail is of the 600 x 400 pixel dimension.

Steps to Reproduce

Bug ID: BUG-000153921

Software:

  • ArcGIS Online

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