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Bug

The 'Connect Origins to Destinations' analysis tool spins for a long time for a large number of features without generating an output if the 'Include route layers' option is checked.

Last Published: March 10, 2017 ArcGIS Online
Bug ID Number BUG-000102976
SubmittedFebruary 17, 2017
Last ModifiedOctober 13, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version8.1
StatusKnown Limit

Additional Information

The Calculate Travel Cost tool ('Connect Origins to Destinations' tool in ArcGIS Online Map Viewer Classic) only supports creating up to 1000 route layers. Refer to https://doc.arcgis.com/en/arcgis-online/analyze/calculate-travel-cost-mv.htm#ESRI_SECTION1_E4BF4C620DB043C9A74ACBC57F29C5ED for the limitation. A warning message will be returned on the analysis history item indicating the inability to generate route layers if the requested route layers are over 1000. "AO_100247: Failed to create route layers as the number of routes, 3,854, is greater than the maximum number of route layers, 1,000, that can be created."

Steps to Reproduce

Bug ID: BUG-000102976

Software:

  • ArcGIS Online

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