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The Compute Ref Count operation in the ArcGIS Server Administrator Directory fails to return the correct count of the total number of references to the data items existing on the server and returns zero. Under the Data Item Properties section, the Ref Count is zero even if there are multiple services referencing data from the data item.

Last Published: March 16, 2022 ArcGIS for Server
Bug ID Number BUG-000086543
SubmittedApril 1, 2015
Last ModifiedJune 1, 2022
Applies toArcGIS for Server
Version found10.2.2
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


Click the Geodatabase icon in ArcGIS Server Manager or select a service by right-clicking ArcCatalog > Service Workspaces to review the data stores and data items referenced by the services. This can only be accessed on a per-service level instead of a per-data item level.

Steps to Reproduce

Bug ID: BUG-000086543


  • ArcGIS for Server

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