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Bug

The Collector for ArcGIS application crashes when trying to capture a photo using the default camera on a Samsung Galaxy S4 Android device.

Last Published: December 14, 2015 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000092848
SubmittedDecember 9, 2015
Last ModifiedJune 11, 2020
Applies toCollector Classic for ArcGIS (Android)
Version found10.3.4
Operating SystemAndroid
Operating System Version5.0x
StatusIn Product Plan

Workaround

Use photos from the Gallery to attach to features instead of accessing the camera through the Collector for ArcGIS application. In many cases, another successful workaround is to install Google Camera from the Play Store and choose it when taking photos from within Collector.

Steps to Reproduce

Bug ID: BUG-000092848

Software:

  • Collector Classic for ArcGIS (Android)

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