Bug
The Collector for ArcGIS (Android) app fails to access a web map in offline mode, when a hosted tile layer is used as a basemap in Portal for ArcGIS.
| Bug ID Number | BUG-000109982 |
|---|---|
| Submitted | December 5, 2017 |
| Last Modified | April 2, 2025 |
| Applies to | Collector Classic for ArcGIS (Android) |
| Version found | 17.0.4 |
| Status | Under Consideration |
Workaround
Publish a hosted tile layer to Portal for ArcGIS from ArcMap:- Use the default tiling scheme, using all levels.
- In the Service Editor, open Advanced Settings > Advanced, and check the Allow clients to export cache tiles check box.
- Provide the summary and tag.
- Click Analyze > Publish.
Steps to Reproduce
Bug ID: BUG-000109982
Software:
- Collector Classic for ArcGIS (Android)
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